Patient Privacy Notice
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Patient Privacy Notice
Smile Avenue Dental Clinic – Dubai, UAE
Effective Date: March 9, 2026
Smile Avenue Dental Clinic is committed to protecting the privacy and confidentiality of our patients’ personal and medical information. This Patient Privacy Notice explains how your health information may be used, disclosed, and protected when you receive care at our clinic.
We follow strict professional and ethical standards to ensure that all patient information is handled securely and responsibly.
Your Health Information
During your treatment at Smile Avenue Dental Clinic, we may collect and maintain health information that identifies you. This information may include:
- Your name, address, and contact details
- Medical and dental history
- Dental records, X-rays, scans, and photographs
- Treatment plans and clinical notes
- Insurance or billing information
This information is referred to as your Protected Health Information (PHI) and is used to provide you with safe and effective dental care.
How We Use Your Health Information
Your health information may be used for the following purposes:
Treatment
We use your health information to provide, coordinate, and manage your dental care. This may include sharing information with dentists, specialists, dental technicians, or other healthcare professionals involved in your treatment.
Payment
Your information may be used to process payments, verify insurance coverage, and manage billing or administrative activities related to your treatment.
Healthcare Operations
We may use your information for internal administrative purposes such as quality improvement, training, record keeping, and clinic management.
Sharing of Health Information
Your health information may be shared in limited situations, including:
- With healthcare professionals involved in your treatment
- With laboratories or dental technicians preparing restorations
- With insurance providers for billing and claim purposes
- When required by law or public health authorities
We will never sell your personal health information to third parties.
Your Rights Regarding Your Health Information
As a patient, you have the following rights regarding your personal and medical information:
- The right to access your dental records
- The right to request corrections to inaccurate information
- The right to request restrictions on how your information is used
- The right to request confidential communication methods
- The right to receive a copy of this privacy notice
Requests related to your health information may be submitted directly to our clinic administration.
Protection of Patient Information
Smile Avenue Dental Clinic takes appropriate administrative, physical, and technical measures to protect patient information from unauthorized access, disclosure, or misuse.
Our team members are trained to handle patient information confidentially and comply with strict privacy and professional standards.
Retention of Medical Records
Patient records are securely maintained in accordance with applicable healthcare regulations and professional standards. Records may be retained for a legally required period for medical, administrative, and regulatory purposes.
Changes to This Privacy Notice
Smile Avenue Dental Clinic reserves the right to update this Patient Privacy Notice when necessary. Updates will be posted on this page with the revised effective date.
Contact Information
If you have any questions regarding patient privacy or how your information is handled, please contact us.
Smile Avenue Dental Clinic
Villa 97 Street 17C Al Wasl Rd
Umm Suqeim 3
Dubai, United Arab Emirates
Phone: +971 4 583 7999
Email: info@smileavenuedxb.com